Person Responsible for the Protection of Personal Information
Wakefield Électrique Inc. has designated a person responsible for the protection of personal information. For any questions, requests for access, correction, or deletion, please contact:
- Email: info@wakefieldelectrique.com
- Phone: (514) 262-7794
- Attention: Person Responsible for the Protection of Personal Information
Collection of Personal Information
We collect only the personal information that you voluntarily provide, for example when you:
- contact us by email or phone
- complete a form on our website
- ask a question or request information
- request an electrical service call or estimate
- provide any information in your message
This information may include your name, contact details such as email and telephone number, requested service, and any information provided in your message. We do not automatically collect information that allows us to personally identify you without your consent.
Use of Personal Information
The information collected is used solely for the following purposes:
- responding to your questions and requests
- communicating with you when necessary
- scheduling or following up on electrical service requests
- improving our services and our website
- understanding general use of our website
We do not use your information for marketing purposes without your consent.
Consent
By providing us with personal information, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
Cookies and Analytics
Our website uses analytics tools, including Google Analytics, to collect non-personal information such as:
- IP address
- device type and browser
- pages visited
- duration of visits
This data is used solely to analyze website performance and improve the user experience. It is not used to personally identify you. You may configure your browser to refuse cookies.
reCAPTCHA
Our contact form may use Google reCAPTCHA to help prevent spam and abuse. This service may collect technical information about your interaction with the form and is subject to Google's privacy policy and terms.
Disclosure of Personal Information
Wakefield Électrique Inc. does not sell or rent your personal information. However, we may disclose it:
- when required by law
- to technology service providers, such as web hosting, forms, email, or analytics providers
- when necessary to respond to your request
These third parties are required to protect the information and to use it only for the intended purposes.
Retention of Information
Personal information is retained only for the period necessary for the purposes for which it was collected or to comply with legal obligations.
Security
We implement reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, loss, and misuse. The security of your personal information is of paramount importance to us. We implement appropriate technical and organizational measures to help protect your information and prevent its disclosure outside Wakefield Électrique Inc. Only persons duly verified and authorized by Wakefield Électrique Inc. will have access to your information. In addition to carefully choosing the information you share and the persons with whom you share it, we recommend adopting good security practices, including:
- changing your passwords regularly
- using antivirus software
- logging out when you are not using your computer
- considering encryption of your data
Privacy Incident
In the event of an incident presenting a serious risk of harm, Wakefield Électrique Inc. will take the measures required in accordance with applicable laws, including notifying the affected persons and the competent authorities.
Your Rights
You have the right to:
- access your personal information
- request its correction
- request its deletion, within legal limits
- withdraw your consent
- file a complaint regarding the protection of personal information
To exercise these rights, contact us at info@wakefieldelectrique.com or (514) 262-7794.